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22.03.2023
Exceptions in our services during the spring
Good Friday, 7 April 2023, and Easter Monday, 10 April 2023, are weekdays, so no benefits will be paid on those days. This may cause a slight delay in benefit payments.
In addition our helpline will be closed on:
- Wednesday 29 March
- Easter Monday, 10 April
- Tuesday 25 April
- May Day
- Wednesday 17 May and
- Ascension Day on Thursday 18 May
Normally we are available via telephone at 020 7655 900
- Mondays from 9–12
- Tuesdays 12–14
- Wednesdays 9–12 and
- Thursdays 9–12.
You can use our electronic service even when we are unreachable. In the eService, you can view payment notices and decisions, and send applications and messages to us, among other things.
